Unofficial Third-Party Payment Services May Not Credit Accounts in a Timely Manner

VERNON, Connecticut – The Town of Vernon has become aware that some residents trying to make online tax and sewer payments are inadvertently using third-party payment services that are not affiliated with the town, and that in some cases is resulting in delayed payments and taxpayers owing interest.

Taxpayers who want to pay online are urged to go to the town website, www.vernon-ct.gov, and click on the “Tax and Sewer Payments” button on the home page.

In some cases, taxpayers who have paid through the third-party payment services have missed payment deadlines and been assessed interest. The town has no control over when or if payments made through third-party payment services will be received by the Vernon tax collector.

“If you choose to pay your taxes or sewer fees online, please do it through the town website, www.vernon-ct.gov, so that you can be assured your payment will be properly credited in a timely manner,” Mayor Dan Champagne said.

Vernon Finance Director Jeffrey O’Neill said the tax collector learned of the problem after several taxpayers paid their taxes through a third-party service and were assessed interest because the town did not receive the payment on time. The payment service received the taxpayers’ electronic payments, then cut a check and mailed it to the town, O’Neill said.

“If the check arrives after the due date, interest is charged,” O’Neill said. “State law does not allow the town to waive interest on late payments.”

Tax payments can also be made by mail or in person. The tax collector’s office is open Monday, Tuesday, Wednesday from 8 a.m. to 4:30 p.m. and Thursday 8 a.m. to 7 p.m.