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Vernon, a celebrated place to live, work and visit. 

Social Services


Michelle Hill, Acting Director

860-870-3661 ext. 3

Phone: 860-870-3661
Fax: 860-870-3564
14 Park Place (Town Hall)

Mission Statement
The Department’s sission is to promote the social well-being of the community, self-sufficiency and improve the quality of life for Vernon residents. 

Purpose: The Department provides a variety of social service programs such as crisis intervention, case management services and benefits counseling.  The Department is also the intake site for energy assistance applications, emergency fuel and utility assistance, limited emergency assistance, subsidies for summer camp programs, and information and referral.  The Department staffs the Human Services Advisory Commission to assist with its initiatives and manage the grants allocated to private, non-profit human service agencies serving Vernon residents. 


Social Service Programs

Energy Assistance
Energy Assistance is a federally funded program that helps low to moderate income residents with heating costs during the winter months. 

How to access services: Residents must make an appointment to complete the application process.  Appointments begin in September for deliverable fuel heated households and November for utility heated households.  Utility heated households with a shut-off notice are normally extended through May. 

Utility Shut Offs

 Eversource offers NuStart, a program to help low income individuals and families who have a delinquent balance and are in jeopardy of having their service terminated.  A monthly budget arrangement is made and as long as the customer makes that payment every month, the past due amount is reduced over time.

How to access services: Please call to schedule an appointment.

CHOICES Counselor
The Department has two CHOICES counselors who have been trained and certified by North Central Agency on Aging.  CHOICES counselors help older adults understand and exercise their rights, receive benefits they are entitled to, and make informed choices about quality of life issues.  CHOICES counselors also provide free information and assistance about Medicare options, Medicare Supplemental Insurance (Medigap), Medicare Part D (Prescription coverage) and other state and federal programs.  CHOICES counselors DO NOT sell insurance.  CHOICES stands for Connecticut’s program for Health insurance, Outreach, Information and referral, Counseling, Eligibility Screening. 

How to access services: Please call to schedule an appointment.

Renters’ Rebate

State law provides a reimbursement program for Connecticut renters who are elderly or totally disabled, and whose incomes do not exceed certain limits. Persons renting an apartment or room, or living in cooperative housing or a mobile home may be eligible for this program. Renters' rebates can be up to $900 for married couples and $700 for single persons. The renters' rebate amount is based on a graduated income scale and the amount of rent and utility payments (excluding telephone) made in the calendar year prior to the year in which the renter applies.

How to access services: If you are a renter age 65+ or a person receiving Social Security Disability and reside in Vernon, you may be eligible for a rebate. Residents must make an appointment to complete the application process.  The program begins in April and runs through September. 

Camp Subsidies

In partnership with Parks and Rec, the Department provides “Camperships” to income eligible residents. 

Camp ConnRI is The Salvation Army overnight camp for children ages 7-12.  The camp is located in Ashford and offers a variety of activities such as swimming, boating, sports and arts& crafts.  The cost is $35 for one week. 

How to access services: Beginning in February, residents must set up an appointment to complete an application and determine eligibility. 

Adopt a Child for Back to School Clothes

Our Department offers this program annually by seeking sponsors for Back-to-School clothes.  The program provides children in need with new clothes for the upcoming school year.  If you wish to sponsor a child or make a monetary donation, please contact this office. 


For all of the listed services, please call our office and we will gladly assist you with scheduling an appointment. 

Our hours are Monday through Wednesday 8:30am to 4:30pm, Thursday 8:30 to 7:00pm and

Friday 8:30-1:00pm.